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Fairview Crane Hire operates a Quality Management System, which complies with the requirements of BS EN ISO 9001: 2000 – Quality Management System and we are committed to the supply of products and services which meet the requirements and expectations of out customers in every way. To achieve this objective, and to strengthen and extend our market position as a international supplier, we must all continually strive to provide the highest possible quality of product and service in all aspects of our business, commensurate with customer’s needs. The purpose of this Quality Manual is to describe how the police is put into effect, and in conjunction with the process maps and operations manual give instructions and guidance to employees and to provide an illustration of the overall Quality endeavour. This manual is authorised by the under noted and the implementation of the procedures described and refereed to is Mandatory. The Quality Manger who has the authority to make decisions on all Quality Management matters shall administrate the manual and Quality assurance policy. The authority to change this manual and associated procedures is solely the responsibility of the Quality Manager who also has responsibility for its periodic review. Any changes shall be made in an authorised manner and on controlled basis. John Harris – Director Fairview Crane Hire UK Limited
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